|
NOTE:
Upon the approval of your online application,
you will need to submit submission the following documents in order for
your streamyx service to be activated. Please fax all relevant
documents to 03 2096 9190.
We will contact you once your application is approved.
Thank you.
For Individual Applicants:
a. Signed application form or confirmation letter from TM Net
b. Photocopy of NRIC (Owner of Telephone line or Fax)
For Limited Company (Sdn Bhd):
a. Signed and stamped application form or confirmation letter
from TM Net b. Photocopy of NRIC (Company Director)
c. Photocopy of company registration - Form 9 or 13
For Sole Proprietor or Partnership:
a. Signed and stamped application form or confirmation letter
from TM Net b. Photocopy of NRIC of proprietor or partner
c. Form and D
For Societies, Non-Profit Organizations and Limited Companies without share capital (BHD):
a. Photocopy of Registration of Society for non-profit organization or society.
b. Form 8 (Clubs and Foundations)
c. Form 9 or 20 (BHD)
d. Signed and stamped application form or confirmation letter
from TM Net
For Medical Professionals, Accountants, Engineers, Architects, Lawyers and etc:
a. Photocopy of NRIC
b. Photocopy of Practicing Certificate from the relevant authorized registration and regulatory bodies
c. Signed and stamped application form or confirmation letter
from TM Net
For Foreign Incorporated/Representative Companies:
a. Photocopy of form 83 or 83A, 80 or 80A and 79 (Foreign Incorporated Companies)
b. Photocopy of Ministry of International Trade & Industry / MITI letter (Foreign Representative Office)
c. Signed and stamped application form or confirmation letter
from TM Net
Important Terms & Conditions:
- tmnet streamyx basic package
is applicable for personal application only.
- Minimum subscription period is
12 months for all packages except with modem rental and other
promotion packages.
- Service is subject to
availability and technical testing.
- Speed of service is on best
effort basis.
- Customer is NOT ALLOWED to
change the telephone number (connecting to tmnet streamyx)
before installation of service.
- Customer is responsible for
internal wiring, NIC card and networking.
- Self-installation customer is
required to prepare own modem before the 7-day auto account
activation.
- For tmnet streamyx in-a-box
(SIB) &
without modem package: Auto account activation is
7-days from the date of registration for self-collection and
10-days for courier.
- RM88 installation fee is
applicable only if installation assistance is required.
- For account activation or
technical support. please call 1-300-88-9515
- Streamyx in-a-box (SIB) courier
service charges are RM14 for Peninsular Malaysia and RM25 for Sabah/Sarawak.
- First bill received will
include the following fees: RM75 for activation + RM88 for
installation (if applicable) + First and Second month advanced
subscription fee.
- If customer terminates tmnet
streamyx before the end of the minimum subscription period, the
customer must pay subscription fees of the remaining months and
return the modem. Pre-mature termination includes relocation of
premise.
- tmnet streamyx bill must be
paid before the due date to avoid any service suspension. During
suspension period, TM Net will continue to charge for the
monthly subscription fee. RM10 reconnection fee will be charged
upon service reactivation
If you
have problems registering, kindly call us at 03 2096 9191
(Monday to Friday 9am to 5 pm)
|