|
tmnet streamyx standard
packages

Important Note:
- tmnet streamyx basic package
is applicable for personal application only.
- Minimum subscription period is
12 months for all packages except with modem rental and other
promotion packages.
- Service is subject to
availability and technical testing.
- Speed of service is on best
effort basis.
- Customer is NOT ALLOWED to
change the telephone number (connecting to tmnet streamyx)
before installation of service.
- Customer is responsible for
internal wiring, NIC card and networking.
- Self-installation customer is
required to prepare own modem before the 7-day auto account
activation.
- For tmnet streamyx in-a-box
(SIB) &
without modem package: Auto account activation is
7-days from the date of registration for self-collection and
10-days for courier.
- RM88 installation fee is
applicable only if installation assistance is required.
- For account activation or
technical support. please call 1-300-88-9515
- Streamyx in-a-box (SIB) courier
service charges are RM14 for Peninsular Malaysia and RM25 for Sabah/Sarawak.
- First bill received will
include the following fees: RM75 for activation + RM88 for
installation (if applicable) + First and Second month advanced
subscription fee.
- If customer terminates tmnet
streamyx before the end of the minimum subscription period, the
customer must pay subscription fees of the remaining months and
return the modem. Pre-mature termination includes relocation of
premise.
- tmnet streamyx bill must be
paid before the due date to avoid any service suspension. During
suspension period, TM Net will continue to charge for the
monthly subscription fee. RM10 reconnection fee will be charged
upon service reactivation
Please click
here to read the
full version of tmnet
streamyx terms & conditions.
For telephone enquiries, please call
03 2096 9191.
|